Cynosure Healthcare Services Ltd
Home care agency in Northampton, West Northamptonshire
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About
Cynosure Healthcare Services Ltd is a home care agency that provides care and support in people's own homes, with a particular focus on dementia. It supports older people aged 65 and over, as well as people with dementia, physical disabilities, sensory impairments, learning disabilities or mental health needs. The agency says its carers receive ongoing training and development, and that its care helps people with health conditions or impairments stay more independent at home. Its office is in Northampton, in the East Midlands.
The Care Quality Commission rated Cynosure Healthcare Services Ltd Requires Improvement overall, in a report published in 2022. Its key question ratings are Good for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 23 August 2022 · Last inspected 15 July 2022
Inspectors looked at Cynosure Health Care Ltd., a domiciliary care agency supporting 12 people in their own homes. Families described staff as kind and caring, with positive effects on daily life and attention to cultural needs, such as learning to cook culturally appropriate meals. Risks were assessed and care records gave staff guidance on safe care, and staff were recruited, trained and supervised.
- Family members described staff as kind and caring and said staff had a positive effect on their relatives' daily lives.
- Staff met a relative's cultural needs by learning to prepare culturally appropriate meals.
- Potential risks were assessed and care records gave staff guidance on reducing risk.
- Staff were checked for suitability, trained, supervised, and communicated well with families and the office-based management team.
- Systems for monitoring service quality and safety were not effective, and audits did not provide guidance for their completion or identify where policies were not followed.
- The policy for the safe management of medicines was not followed, and medicine records were not completed in full.
- Best interest decisions about people's medicine were not fully documented and did not give staff clear guidance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Cynosure Healthcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Cynosure Healthcare Services Ltd is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 2.9 miles away. The local GP practice is MOULTON SURGERY, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Northampton
Information last reviewed October 2026.
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