Complete Care Agency Ltd

Home care agency in Leeds

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1 Airport West, Lancaster Way, Yeadon, Leeds, LS19 7ZA

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About

Complete Care Agency Ltd is a home care agency that provides care and support in people's own homes. Its office is in Leeds, West Yorkshire. The agency arranges care packages that range from 24-hour support to short drop-in visits, and it offers complex care. Its main focus is dementia care. The client groups it supports are older people, people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse needs and eating disorders.

The Care Quality Commission rates the agency Good overall, in a report published in 2019. It holds Good ratings across all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 30 September 2019 · Last inspected 9 September 2019

Inspectors rated this domiciliary care service good, with the report describing people as having a strong say in their care and staff as friendly, patient, and attentive to individual needs. Medicines were handled safely, care plans were person-centred and regularly reviewed, and staff training and support were described as effective. Records and quality assurance were also noted as thorough.

Strengths noted
  • People were supported with choice and control, and risks were managed with minimal restrictions
  • Staff received appropriate induction, training and support, and their learning was applied well
  • Medicines were managed and administered safely, with past issues investigated and lessons learnt
  • Staff were described as friendly, polite and attentive to people's diverse needs
Areas to improve
  • Cover care workers were sometimes late, which the registered manager was made aware of
  • A relative raised requested changes that the registered manager had not previously been aware of, and a meeting was arranged
  • Records were still in the process of moving to electronic systems

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse

What's nearby

GP surgery1.0 miles
Hospital6.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Complete Care Agency Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Complete Care Agency Ltd is backed by a local NHS health network. The nearest A&E is Leeds General Infirmary, 6.8 miles away. The local GP practice is AIRE VALLEY SURGERY, 1 miles away.

Nearest hospital · A&E
Leeds General Infirmary · 6.8 mi
Nearest GP
AIRE VALLEY SURGERY · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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