Compassionate Heart
Home care agency in Cambridge, Cambridgeshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Compassionate Heart is a home care agency based in Cambridge, Cambridgeshire, providing care and support in people's own homes. It has a particular focus on dementia and also supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities or eating disorders.
The agency arranges live-in care, waking night cover and long days, as well as sitting blocks of at least six hours, depending on each person's needs. The Care Quality Commission rated Compassionate Heart Good overall in its report published in 2019, with Good ratings for safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 3 April 2019 · Last inspected 8 March 2019
Inspectors found the domiciliary care agency, which supports older adults in their own homes, to be reliable and flexible, with visits offered at times people choose. Needs were assessed and documented in detailed care plans and risk assessments, and people's feedback was sought as their care was reviewed. Staff recruitment, induction, supervision and ongoing training were described as in place, and the service was seen to support people's independence and choice.
- People said they were content with the service and found it reliable
- Care plans and risk assessments clearly set out people's care requirements
- Staff were recruited, inducted, supervised and trained on an ongoing basis
- People were supported to make choices and keep control of their lives, using the least restrictive approach
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingSparse
- SupermarketsPlentiful
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Compassionate Heart will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Compassionate Heart is backed by a local NHS health network. The nearest A&E is Addenbrooke's Hospital, 2.5 miles away. The local GP practice is EAST BARNWELL HEALTH CENTRE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Cambridge
Information last reviewed October 2026.
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