City and County Healthcare Group

Comfort Call Sheffield

Home care agency in Sheffield

Operated by City and County Healthcare Group

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address164-170 Queens Road, Sheffield, S2 4DH

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About

Comfort Call Sheffield is a home care agency based in Sheffield that delivers care and support in people's own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, learning disabilities, mental health conditions, sensory impairment, and eating disorders. Services include care for older people, support for those with complex needs such as dementia and disabilities, reablement to help people regain independence following illness or hospital discharge, and end-of-life care. The agency is part of City and County Healthcare Group.

Comfort Call Sheffield was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 1 October 2019 · Last inspected 16 September 2019

Inspectors found that people receiving personal care in their own homes from this Sheffield domiciliary service felt safe, and that a small group of regular care workers usually arrived on time. Staff were described as kind, friendly and respectful of people's privacy and independence, and care records were tailored to each person's preferences. The registered manager was described as supportive and approachable.

Strengths noted
  • Medicines were given as prescribed by staff trained to support people safely, and people were protected from infection.
  • Staff were judged competent and skilled, asked for consent before providing care, and supported people's choice and control.
  • People's communication needs were assessed, and personalised care records helped staff get to know them.
  • Regular checks on the safety and quality of the service were carried out, and people had frequent opportunities to give feedback.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Comfort Call Sheffield will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Comfort Call Sheffield is backed by a local NHS health network. The nearest A&E is Northern General Hospital, 2.8 miles away. The local GP practice is THE MATHEWS PRACTICE BELGRAVE, 0.4 miles away.

Nearest hospital · A&E
Northern General Hospital · 2.8 mi
Nearest GP
THE MATHEWS PRACTICE BELGRAVE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Comfort Call Sheffield is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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