Caremark

Caremark (West Berkshire and Reading)

Home care agency in Reading

Operated by Caremark

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address92B Audley Street, Reading, RG30 1BS

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About

Caremark (West Berkshire and Reading) is a home care agency based in Reading, Berkshire. It provides care and support in people's own homes across a range of needs, including dementia care, live-in care, respite care, palliative and end-of-life support, overnight care, and companionship. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.

The agency was rated Good by the Care Quality Commission in 2022, achieving Good across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 6 September 2022 · Last inspected 17 August 2022

Inspectors found that people were protected from harm by staff who understood safeguarding, and that there were enough suitably skilled staff to meet people's needs. Most people received care from regular staff who knew them well, although continuity was not always consistent. The management team and staff were supported through checks, supervision and meetings, and the service had improved since its previous inspection.

Strengths noted
  • Staff understood how to safeguard people and assessed and managed risks to their health and wellbeing effectively.
  • Medicines were handled safely by staff whose competence was regularly checked, and infection control and food hygiene practices were good.
  • The registered manager led an effective management team and supported staff through competency checks, supervision, appraisal and staff meetings.
  • Staff built positive working relationships with community health professionals, so people's changing needs were met with appropriate care and treatment.
Areas to improve
  • Continuity of care was described as mostly good rather than consistent for everyone.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caremark (West Berkshire and Reading) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caremark (West Berkshire and Reading) is backed by a local NHS health network. The nearest A&E is Royal Berkshire Hospital, 1.6 miles away. The local GP practice is WESTERN ELMS & CIRCUIT LANE SURGERIES, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Berkshire Hospital · 1.6 mi
Nearest GP · CQC Good
WESTERN ELMS & CIRCUIT LANE SURGERIES · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Caremark

Caremark (West Berkshire and Reading) is one of 105 services run by Caremark on AskBart. See how the group's services are rated and where it operates.

See all 105 Caremark listings →

Information last reviewed October 2026.

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