Bridgegate Care

Home care agency in Nottingham

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address15 Hawkridge Gardens, Nottingham, NG3 1LJ

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About

Bridgegate Care is a home care agency based in Nottingham that provides care and support in people's own homes, with a focus on dementia. It offers respite cover, taking over a person's care while their family member or regular carer has a break so that care continues without interruption. Support can include keeping well, staying active and personal hygiene. Live-in care is also available, with a carer living in the client's home as a companion to help with daily activities. The client and their family decide how many hours of care are needed each day. The agency supports people living with dementia, older people, younger adults, people with physical disabilities and people with mental health needs.

The Care Quality Commission rated Bridgegate Care Requires Improvement overall in its 2022 report. Its Caring and Responsive key questions were rated Good, while Safe, Effective and Well-led were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 5 December 2022 · Last inspected 26 October 2022

Inspectors looked at a home care agency supporting four people with personal care in their own homes, and rated it as requiring improvement at its first inspection after registration. People and relatives described the service as dependable, and staff were described as kind, caring and involved in decisions about care. The report also raises concerns about how consistently risks are recorded, how thoroughly staff are recruited and trained, and how well the provider's own quality checks identify problems.

Strengths noted
  • Relatives and people using the service described it as dependable, and inspectors judged staffing levels sufficient for the needs being met.
  • People received the medicines support they needed, and staff followed the provider's infection prevention and control procedures.
  • Care needs were assessed and reviewed with people and their families, health conditions were recorded, and staff worked with health professionals when required.
  • People and families said they were involved in decisions about their care and that their views were respected, and the service had received compliments about staff's caring approach.
Areas to improve
  • Risk assessments did not always set out enough detail to show how risks to people were prevented or reduced.
  • Recruitment processes were not always robust enough, and not all staff were up to date with their training, which could affect how well needs are met.
  • The provider's quality monitoring audits did not always identify issues that needed improvement.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bridgegate Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bridgegate Care is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 2.2 miles away. The local GP practice is THE WELLSPRING SURGERY, 0.3 miles away.

Nearest hospital · A&E
Queen's Medical Centre · 2.2 mi
Nearest GP
THE WELLSPRING SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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