Aqua Robson Care Thurrock

Aqua Robson Care Thurrock

Home care agency in Grays, Thurrock

CQC GoodDementia
Address1 Trafalgar House, 712 London Road, Grays, RM20 3JT

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About

Aqua Robson Care Thurrock is a home care agency that provides care and support in people's own homes, based in Grays, Thurrock, Essex. The agency supports adults with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and substance misuse. Its stated focus is dementia care. Support is also offered in supported living settings and through outreach, and the agency describes its areas of operation as Thurrock, Essex, London and Kent. Its team aims to build familiar, consistent relationships with the people it supports, and the agency says its care is designed around each person's individual well-being. Aqua Robson Care Thurrock was rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2023.

What inspectors found

CQC: Good

Report published 21 August 2023 · Last inspected 9 August 2023

Inspectors found that staff knew how to raise concerns and protect people from harm, and that care was planned and delivered safely by trained staff. People and their relatives were involved in planning and reviewing their care, and staff were described as kind and as supporting people's independence. The service had effective policies for complaints and provider monitoring systems that were reviewed regularly.

Strengths noted
  • Staff understood how to report concerns and safeguard people
  • Safe recruitment checks were in place for staff
  • A person receiving care described the registered manager and staff as kind and considerate, going beyond what was expected
  • People were supported to make choices and keep control of their lives, with care delivered in the least restrictive way possible
Areas to improve
  • Some minor improvements were needed to staff recruitment files, and inspectors made a recommendation about this

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.6 miles
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Aqua Robson Care Thurrock will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Aqua Robson Care Thurrock is backed by a local NHS health network. The nearest A&E is Darent Valley Hospital, 2.9 miles away. The local GP practice is CHAFFORD HUNDRED MEDICAL CENTRE, 1.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Darent Valley Hospital · 2.9 mi
Nearest GP · CQC Good
CHAFFORD HUNDRED MEDICAL CENTRE · 1.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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