
Aqua Robson Care Thurrock
Home care agency in Grays, Thurrock
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About
Aqua Robson Care Thurrock is a home care agency that provides care and support in people's own homes, based in Grays, Thurrock, Essex. The agency supports adults with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and substance misuse. Its stated focus is dementia care. Support is also offered in supported living settings and through outreach, and the agency describes its areas of operation as Thurrock, Essex, London and Kent. Its team aims to build familiar, consistent relationships with the people it supports, and the agency says its care is designed around each person's individual well-being. Aqua Robson Care Thurrock was rated Good overall by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2023.
What inspectors found
CQC: GoodReport published 21 August 2023 · Last inspected 9 August 2023
Inspectors found that staff knew how to raise concerns and protect people from harm, and that care was planned and delivered safely by trained staff. People and their relatives were involved in planning and reviewing their care, and staff were described as kind and as supporting people's independence. The service had effective policies for complaints and provider monitoring systems that were reviewed regularly.
- Staff understood how to report concerns and safeguard people
- Safe recruitment checks were in place for staff
- A person receiving care described the registered manager and staff as kind and considerate, going beyond what was expected
- People were supported to make choices and keep control of their lives, with care delivered in the least restrictive way possible
- Some minor improvements were needed to staff recruitment files, and inspectors made a recommendation about this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Aqua Robson Care Thurrock will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Aqua Robson Care Thurrock is backed by a local NHS health network. The nearest A&E is Darent Valley Hospital, 2.9 miles away. The local GP practice is CHAFFORD HUNDRED MEDICAL CENTRE, 1.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Grays
Information last reviewed October 2026.
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Grays: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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