Lumina Care Wigan & St Helens is a home care agency based in St.
Permanently closedSince 25 September 2026
Alcedo Care Wigan and St Helens closed on 25 September 2026. The Care Quality Commission no longer registers it and no new provider took over, so it can't take new clients or enquiries.
Source: CQC register.
Alcedo Care Wigan and St Helens
ClosedFormer home care agency in St. Helens · run by Alcedo Orange until closing
Last CQC rating before closing: Requires improvement (May 2022)
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Alcedo Care Wigan and St Helens at closure
A record of the service as it was. None of this is current.
- Closed
- 25 September 2026
- Last CQC rating
- Requires improvement (May 2022)
- Provider
- Alcedo Orange
About the service (written while it was open)
Alcedo Care Wigan and St Helens is a home care agency that provides care and support in people's own homes and in community settings. Its office is in St. Helens, Merseyside, and its care focus is dementia. The agency supports people of all ages, including older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders. It is part of a wider group that delivers nurse-led care across England and Wales.
The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2022. It is rated Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
Phone, email and website are removed: the service no longer answers them.
If your relative used Alcedo Care Wigan and St Helens
- Contact St. Helens council's adult social care team. The council can help arrange care from another provider, and must step in to keep care going when a provider fails, including for people who pay for their own care (Care Act 2014).
- If they pay for themselves, a care adviser can shortlist home care agencies with space nearby, free.
- Before choosing, read the new agency's latest CQC report.
We keep this page for a year after closing so families can find out what happened; after that it takes you to home care agencies in St. Helens.